our complimentary warranty
By choosing to purchase your jewelry with us, you have the certitude that your piece was ethically crafted with materials and gems that were responsibly sourced and truly conflict-free.
We want you to have peace of mind about what's to come, too.
That is why we are pleased to offer you this complimentary warranty.
Our Promise To You
We will repair any defect in your jewelry for the period stated below, free of charge.
This warranty applies to jewelry worn under normal conditions. It does not cover damage due to abuse, neglect, or improper care. The nature of the damage is to be determined by our jewelers.
Over time, normal wear is to be expected and maintenance work will be required to maintain the integrity and extend the lifetime of your jewelry. Examples of normal maintenance work include polishing, rhodium plating, sizing, prong re-tipping, etc. Regular maintenance work is not covered by this warranty.
Failure to have your jewelry inspected and/or failure to perform necessary maintenance work recommended by our jewelers will void this warranty.
This warranty does not cover loss, theft, or loss of your center stone.
- 6 months after your initial purchase, and every 12 months thereafter, bring/send your ring in for your free warranty inspection.
All jewelry (incuding engagement rings):
- Wear and store your ring with the utmost care.
- Remove your ring during manual tasks such as gardening, cleaning, lifting heavy objects (examples: furniture, suitcases), etc.
- Take off your ring during physical activities such as working out, biking, etc.
- Keep your jewelry away from chemicals. Remove your jewelry any time you perform tasks involving cleaners or solvents. Do not wear your ring in the pool/hot tub. Do not spray perfume/cologne directly on your jewelry.
- Insure your jewelry (we can help, simply reach out) to protect it from loss, theft, or loss of center stone.
- If you accidentally hit or drop your ring, put it in its jewelry box, and bring it in for inspection as soon as possible.
- Enjoy the sparkle for years to come! ✨