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Jobs

Currently available positions:

Jewelry Sales Specialist

Job Description

We are seeking a Jewelry Sales Specialist to become an integral part of our small team! You will be responsible for providing an outstanding experience in assisting and guiding our diverse clientele through the jewelry purchase process.

This is a part time position for the summer, and will move into a full time position (with medical benefit reimbursement) in the fall.

The Role & Responsabilities

- Greet customers in person at the store, and assist them in finding relevant jewelry items;
- Schedule and host remote virtual consultations for remote customers via Zoom;
- Respond to general email inquiries;
- Provide customers with information about our mission, our services, and our products;
- Calculate simple jewelry quotes using pricing guidelines and templates;
- Elevate complex requests & custom design projects to management;
- Oversee all customers needs pre and post purchase, and nurture VIP clients;
- Maintain high standards of quality by quality checking of each piece that comes in and goes out;
- Keep track of new trends and best sellers;
- Label and display incoming inventory;
- Prepare and package orders for in store pick up and ship out;
- Occasional photography for social media and website;
- Perform routine maintenance tasks such as vacuuming, dusting, and wiping down glass showcases to maintain the store tidy, sanitized, and inviting.

The Qualifications

- 3+ years in customer service
- 2+ years in retail
- Bridal/luxury sales experience a strong asset
- Excellent interpersonal skills
- Excellent written and oral communication skills
- Good mathematic skills
- Intermediate computer skills

The Ideal Candidate

- Reliable and trustworthy
- Excellent communicator
- Empathic and eager to guide and serve clients
- Organized and very detail oriented
- Enthusiastic and with a positive attitude
- Creative and great eye for esthetics
- Great problem solver and with solid common sense

If you think you might be the gem πŸ’Ž we are looking for, we look forward to hearing from you!
Email us with your resume at jobs@identitydiamonds.com, subject line: "Jewelry Sales Specialist".

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