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FAQs
Don't let any questions linger! If you can't locate the information you need, please reach out to us. We're here to help!
Yes! Almost all of our rings can be customized to accommodate a different size or shape of center stone, and we can adjust, add, or remove design elements from almost all our rings. Contact us with the name of the ring and the changes you’d like to make, or use the “ask about this product” button available on each product page.
Yes! We absolutely do, and we love designing from scratch. To begin a custom design inquiry, please visit our Custom Design page.
We cannot melt and reuse old jewelry to make your piece, as this process require re-refining the gold, and our shop doesn’t offer metal refining.
However, we do purchase old gold for scrap value, so if you have old jewelry that you’d like to sell, we are happy to look at it and offer you a credit towards your piece.
It depends.
We fully support the concept of reusing as a sustainable practice, and we will happily consider your family/heirloom stones for resetting. However, conditions apply and it will be decided on a case to case basis. Contact us to discuss it in more details.
We do not sell our rings without a center stone and we do not set center stones purchased elsewhere in our jewelry.
All website pictures are of our actual stock, they are never generic photos.
If you order a natural gemstone ring (such as a